An AI receptionist for HVAC companies, built for no-heat nights

Calls Lantra handles for HVAC companies

• No heat, no AC, or a system that won't turn on
• Strange noises, smells or a unit leaking water
• Maintenance and tune-up appointments
• Replacement and new-system quote requests
• Thermostat and filter questions
• Maintenance-plan members who need service

Urgent calls reach you first

You set the rules. Many HVAC shops flag no-heat calls with elderly people or infants in the home, and no-cool calls in extreme heat. For a gas smell or carbon monoxide alarm, Lantra tells the caller to leave the home and call 911 or the gas utility, then alerts you.

How it fits your day

Lantra asks the questions your dispatcher would: what the system is doing, the age of the equipment if they know it, whether anyone in the home is at risk, and when they're available. Routine tune-ups go onto the open slots you allow, and your morning starts with a clear recap instead of a pile of voicemails.

Lantra covers for you; she doesn't replace you. Every caller gets handed back to you with a recap by text and email, so you can call your customer right back. Your number stays the same: your carrier forwards unanswered and after-hours calls.

Pricing

Setup and your 14-day pilot are free. After that you pay for what you use: $297/month under 500 minutes, $397 for 500 to 1,200, $597 for 1,200 to 2,500, and $597 plus $0.25 per minute over 2,500. Month to month, and spam calls are never billed. See pricing details.

Questions from HVAC companies